Returns & Exchange Policy
At Chumbak, we want you to love your home as much as we do, which is why we offer a hassle-free 15-day return policy for all our home decor and lifestyle products. If your vibrant new addition isn't quite right, we'll help you find something that is.
Initiate Request
Visit our 'Returns' portal and enter your order ID and email address to select the items you wish to return or exchange.
Pack with Care
Place the product in its original packaging along with all tags, ensuring the items are unused and in their original condition.
Pickup Arrangement
Once your request is approved, our courier partner will schedule a pickup from your doorstep within 48 to 72 hours.
Quality Check & Refund
After the item reaches our warehouse and passes a quality inspection, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing